Hassengate Medical Centre

practice

Hassengate doctors' surgery in Stanford-le-Hope provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

Opening Hours

The Medical Centre is staffed from 08:30 Monday, Wednesday, Thursday and Friday and from 07:00 on Tuesday. The surgery closes at 18:45 everyday except Wednesday when it closes at 20:00. For more details about opening times and appointments see the appointments page.

Facilities & Access

Positive about Disabled People Our premises are purpose built with wheelchair access throughout, toilet facilities suitable for people with physical impairments and baby changing facilities.

Outside there is space for buggies and limited car parking spaces, including two designated as parking for those with disabilities.

If you suffer from any form of impairment or have any special needs and may need help in using the service we provide, please make yourself and your needs known to our reception staff - we will do all that can reasonably be done to help. If you are likely to need help or assistance when visiting us, please bring a friend. See our “Guide for our patients with disabilities”.

On-line appointments and repeat medication

Please contact the practice to obtain your own pin and other details, to enable you to log on to www.emisaccess.co.uk and book appointments, order repeat medication or let us know you have changed your address or telephone number.

Patient Group

What to get involved or know more click onto hassengatepatientgroup@yahoo.com

(Site updated 11/05/2012)

Noticeboard

New patients

In order to try and maintain a quality service to our existing patients we are with effect from 1/2/12 operating an "open but full" list. This means we are not taking on new patients except in very specific circumstances. We regret any inconvineance this may cause.

Appointments

Appointments are available upto two weeks in advance with all doctors. If you are having problems finding an appointment to suit please talk to the practice manager.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Phone Consultations

If you want to talk to a doctor or nurse it is best to telephone in the morning, leave a message with the receptionists, so that doctor /nurse can call you back, usually between 12:00 and 14:30. If the matter is urgent please say so, we will try and help.

Phlebotomy

A service is now available on two mornings a week at this surgery - please contact reception to book as needed. Unfortunately due to staff sickness this service is unlikely to be available before the middle of September 11.

Telephone appointments

There is now a facility to use the telephone approximately 22hrs a day to book / check or indeed cancel your appointments.

On-line access

Talk to reception, get a password and then use our on-line service to make appointments or order repeat medication

Further Information

Survey Report

For quick medical advice online or on the telephone contact NHS Direct

NHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare services